Membership Agreement

 MEMBERSHIP AND TERMS OF USE

Dear TESETTUR PARIS Member,

TESETTUR PARIS requests some of your personal information (name, age, interests, e-mail, etc.) in order to provide better service to its customers.

This information collected on TESETTUR PARIS servers is used only within TESETTUR PARIS for periodic campaign studies, designing special promotional activities for customer profiles and customer "classification" studies to prevent the transmission of unsolicited e-mails.

TESETTUR PARIS does not share the information collected from membership forms with third parties without the knowledge of the member in question or any other instruction, and does not use or sell it for commercial purposes for any reason other than its activity.

TESETTUR PARIS analyzes and interprets visitor movements and preferences that it monitors during site use, in addition to the personal information requested in e-mail addresses and membership forms.

These statistical data, which do not contain personal information, can be shared with TESETTUR PARIS business partners in order to provide TESETTUR PARIS customers with a more special and effective shopping experience.

Customer information can only be disclosed to official authorities if this information is requested by the official authorities in due course and when it is necessary to make a disclosure to the official authorities in accordance with the mandatory legislation in force. Only the Customer can access all the information the Customer enters into the system and only the Customer can change this information. It is not possible for anyone else to access or change this information.

Your credit card information requested on the payment page is in no way kept on the servers of TESETTUR PARIS or the companies that serve it, in order to keep the security of our valued customers who shop on the site at the highest level. In this way, all payment transactions are made between the bank and your computer via the TESETTUR PARIS interface.

Our members apply to TESETTUR PARIS and;

Learning whether personal data is processed or not,

Requesting information if personal data has been processed,

Learning the purpose of processing personal data and whether they are used for their intended purpose,

Knowing the third parties to whom personal data is transferred at home or abroad,

Requesting correction of personal data if they are incomplete or incorrectly processed,

Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation,

To request that correction, deletion and destruction operations carried out in accordance with the relevant legislation be notified to third parties to whom personal data has been transferred,

Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,

Requesting compensation for the damage in case of damage due to illegal processing of personal data,
has the rights.

TESETTUR PARIS may provide a reasoned positive/negative response to the above-mentioned requests in writing or digitally. If the requested transactions require a cost, it is possible to request a fee based on the tariff determined by the Personal Data Protection Board in accordance with Article 13 of the Personal Data Protection Law No. 6698.


1.About Membership

To become a member of our store, simply go to our Membership Transactions page and fill in the relevant sections. Filling in your member information correctly and completely is very important in terms of the possibility of communication and transportation problems. Please fill it in carefully and completely in order to ensure that products and services arrive quickly and safely.


Becoming a member is a very simple and fast process. Being a member does not mean that you are under any obligation. However, before shopping, please read the sales contract carefully. You have the right to end your membership anytime you want.


2.Cancellation of Membership


The member has the right to terminate his membership at any time. Once you terminate your membership, your entire relationship with our site will be terminated.


To terminate your membership, you must submit your request on our contact information page after logging in.


Membership Cannot Be Cancelled in the Following Situations

1 - If 60 days have not passed since the member last placed the order.

2 - If a membership cancellation request is made with a different e-mail address

3 - If the member cannot be reached through their registered information

     
Membership is canceled by us in the following cases.

1 - If the member is sending immoral messages or writing comments

2 - If he attempted fraud

3 - If he/she attempted to damage the system or the name www.tesetturparis.com.


3.Member Security

All precautions have been taken in our store for the safety of the member. You are responsible for the security of member information in addition to these measures taken. Do not share the information you use to log in to our store with anyone, and do not log in to the system from computers that you are not sure are secure.

4.Different Address

There is an address section for each member where they can enter a different address other than their registered address when finalizing the order.

The address section is intended for you to use when sending gifts to your friends, as well as when you are at different addresses.

For example: During the periods when you will be in different branches of the company you work for or during the periods when you stay at the summer house. Or if you want your invoice to be delivered to you and your order to a friend.  
Do You Make Exchanges and Returns?
"There is no right of exchange or return for discounted and campaign products. The products you purchase cannot be exchanged or refunded in any way. For this reason, please examine the products in detail before shopping and make your purchase. You can contact our customer services to get detailed information about our products.
"If the product you purchased through our website turns out to be faulty, you must contact us via the online support section on our page within 3 days from the delivery date at the latest. Following this information, the faulty product you deliver to us via the cargo company will be replaced with a new one. If the ordered product error occurred due to customer use or within 3 days. If the product has been used within the period, the product cannot be returned or exchanged, the conditions for product return and replacement are in accordance with the Consumer Protection Law No. 4077.

If there is no problem with the product caused by us (defect, faulty product, wrong color, wrong size, wrong product, etc.), if you sent it with the shipping fee paid, you will be deducted the cost of the cargo we sent back to you when you send it with two round-trip shipping costs, with the sender paying.

After the products reach us, we will complete your exchange transaction by calling you and informing you via SMS within 1-3 business days.

If the product you want is currently in stock, you can exchange it.

If the product you purchased is cheaper than the product you want to exchange, you can pay the remaining amount of your exchange with paypal or your credit card. In the opposite case, you can continue your transactions by calling our customer representative or informing you via SMS.

If your order has not been prepared and shipped yet, you can cancel it by going to your orders on the My Account page and pressing the cancel button.

There is no cancellation of orders that have been shipped. A shipping fee is charged for cargo that is not received.

Your paid order will be prepared and shipped within 24 hours from the date you placed your order. Once shipped, it will be delivered within 1-2 days.

During our working hours (Weekdays: 09:00 - 19:30, Weekends: 09:00 - 17:00)

Our Customer Service Number: 0033615020900

Our WhatsApp Line: 0033615020900

Our Instagram Address: @tesetturparis

Our Email Address: tesetturpariss@gmail.com

You can contact us through our channels. Our Customer Representatives will get back to you as soon as possible.

Delivery is made to Germany, Austria, Belgium, Denmark, France and the Netherlands.

Delivery time and cost vary depending on the cargo you choose. You can find the delivery time and shipping prices below. 

DHL EXPRESS (1-2 business days) 15,00€

LA POSTE (2-4 business days) 10,00€

MONDIAL RELAIS (3-7 business days) 8,00€

We work with 3 cargo companies.  These ; 

1.DHL EXPRESS 

2. THE POST

3. WORLD RELAY 

There is a size chart in the description section of the products on our website, you can order the size that suits your measurements by taking the chart into account. You can get support from our Whatsapp line.

Dhl express and la poste cargo deliver to the door.

We ship from France.  Our warehouse is in Paris 

Yes, it is available.

Yes we do. For detailed information about wholesale, you can contact our WhatsApp line.